Cancellation Policy

24-hour Cancellation Policy

You can change or cancel your appointment from the confirmation email you received when you booked the appointment.  (Make sure you use the confirmation email of the appointment you wish to change.)
If you cancel less than 24 hours prior to your appointment, there will be a cancellation fee of equivalent to one session.
Please be aware that the booking site only allows changes or cancellations prior to  24 hours before the appointment.
If you can’t change or cancel on the booking site, it probably means you were too late.
You will also receive a reminder email 24 hours prior to your appointment.  After the reminder email arrives, changes can no longer be made online. 
Exceptions to the cancellation policy may be made on rare occasions that are out of your control, such as sudden illness or family emergencies, .
If you must notify me less than 24 hours before your appointment, please contact me by telephone at 778-302-6654.


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